Privacy Policy
Effective date: 27th July 2025
That Branding Coach is committed to protecting your privacy. This policy outlines how your personal data is collected, used, and protected when you use our website, services, and downloadable products.
1. Who We Are
That Branding Coach (“we”, “us”, or “our”) operates this website and provides branding and marketing consultancy, coaching, digital downloads, and email communications to support business owners and personal brands.
Our contact email is:
elizabeth@thatbrandingcoach.co.uk
2. What Data We Collect
We may collect and process the following data:
Information you provide:
- Full Name
- Email Address
- Company name (optional)
- Payment information (processed via third-party secure payment platforms)
- Responses to questionnaires or downloads
Information we collect automatically:
- IP address
- Browser type and version
- Device information
- Pages visited and interactions (via cookies and analytics)
3. How We Use Your Information
We use your data to:
- Provide downloads, services, and updates you’ve requested
- Send email newsletters (if opted-in)
- Deliver coaching or consultancy sessions
- Respond to enquiries
- Improve user experience and marketing effectiveness
- Comply with legal obligations
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent (e.g. newsletter sign-up)
- Contract (e.g. to deliver purchased services or downloads)
- Legitimate interests (e.g. website analytics and marketing insights)
- Legal obligation (e.g. tax records)
5. Sharing Your Data
We never sell your data. We may share limited data with:
- Email marketing providers (e.g. Mailchimp, Flodesk)
- Payment processors (e.g. Stripe, PayPal)
- Analytics and website tools (e.g. Google Analytics)
All third-party services are GDPR-compliant.
6. Your Rights Under GDPR
You have the right to:
- Access a copy of your data
- Correct inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, email: elizabeth@thatbrandingcoach.co.uk
7. Cookies
This site uses cookies to:
- Improve your browsing experience
- Collect anonymous usage data via tools like Google Analytics
You can disable cookies via your browser settings.
8. Data Retention
We retain personal data only for as long as necessary:
- Newsletter data is stored until you unsubscribe
- Purchase or client information is retained for 6 years (legal requirement)
- Contact form and download info is stored for up to 12 months
9. How We Protect Your Data
We use secure systems, HTTPS encryption, and GDPR-compliant providers. Only authorised personnel have access to your data.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Always review their policies before submitting data.
11. Changes to This Policy
We may update this policy occasionally. The latest version will always be posted here with the effective date.
12. Contact Us
If you have any questions or concerns, please contact:
That Branding Coach
Email: elizabeth@thatbrandingcoach.co.uk